Health+ People is committed to abiding by all regulations and policies for
the good of our workers and the patients they serve.
One of the most significant changes to occur in the sector, the Aged Care Quality Standards and Charter of Rights introduced in 2019 guide all actions and decisions by the Health+ People team.
These quality standards encompass a range of considerations including consumer dignity and choice, personal and clinical care, services and support for daily living, and organisational governance.
As outlined in the standards, Health+ People provides care in a way that creates a culture of inclusion and respect for patients, supports patients to exercise choice and independence, and respects their privacy.
Eight individual quality standards
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Consumer dignity
and choice -
Organisation’s
service environment -
Ongoing assessment and planning with consumers
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Feedback and complaints
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Personal care and clinical care
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Human resources
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Services and supports for daily living
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Organisational governance